(If your PC came with Windows 11, apps from your PC manufacturer will be reinstalled.) Removes any apps your PC manufacturer installed.
Reinstalls Windows 11 and removes your personal files. Keep my files > Change settings > Preinstalled apps Off Restores any apps your PC manufacturer installed if your PC came with Windows 11.
Reinstalls Windows 11 and keeps your personal files. Keep my files > Change settings > Preinstalled apps On Next to Reset this PC, select Reset PC. Then choose from the options and/or settings in the table below. Select Start > Settings > System > Recovery. Resetting reinstalls Windows 11, but lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media. Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC If you don’t know your BitLocker key, see Find my BitLocker recovery key. Your PC isn't working well and you recently installed an app.Ĭlick one of the recovery options below and follow the steps to try to get things working again. Go back to your previous version of Windows You want to reinstall your previous operating system. Use a recovery drive to restore or recover your PC Your PC won't start and you've created a recovery drive. Use installation media to restore your PC Your PC won't start and you haven't created a recovery drive. Use installation media to reinstall Windows 11 Your PC won't start, you haven't created a recovery drive, and resetting your PC didn't work.
Your PC isn’t working well and it’s been a while since you installed an app, driver, or update. Your PC isn't working well and you recently installed an update. Let us know if these steps help you to resolve the issue.If you're having problems with your PC, the following table can help you decide which recovery option to use.
You might also get the third option-restore to factory settings-which isn’t applicable on the PC.Īfter selecting the desired options, you are presented with a confirmation, something like this- This indicates what you have chosen.Ĭlick on Reset and the resetting should begin. If you select keep my files, your files would be kept. Navigate to Troubleshooting section, again. It would make your PC load to default factory settings. If a system image from the OEM exists-called a recovery partition, then it also gives you an option to restore it. With a reset, all of your Installed applications are lost, but you get an option to save your files if you want. If you use the power button, you might have to keep it pressed for at least 4 seconds to force the power off
To trigger the Automatic Repair mode, you must interrupt the normal boot process three consecutive times: use the reset or the power button on your Windows 10 PC to stop it during boot, before it finishes loading Windows 10. Using this mode, you can boot into Safe Mode. If Windows 10 fails to boot normally three times over, the fourth time it enters by default in an Automatic Repair mode. Interrupt the normal boot process of your Windows 10 PC Try to enter Safe Mode to repair Windows.